Practice Management

Appointment Journey: How to use Halaxy's clinical features in your practice

By using Halaxy's clinical features before, during and after the appointment, you not only save time during the actual appointment but also improve your patient's experience and outcomes in the long run.

Track your patient's health with the new Clinical Dashboard

Have you noticed a new tab on your patient's profile? We've added a brand-new page called Clinical Dashboard. The Clinical Dashboard allows you to view and track your patients’ progress by displaying key measures at a glance. The patient information you collect via clinical tools, templates

Learn how to import clinical templates and tools in your Halaxy

The biggest differential of Halaxy's clinical features is that you have the tools to create and import highly customisable clinical templates and tools, and record and monitor every single aspect of your patients' health and treatment.

What's New

Record relevant patient details using the new Social History intake form

Your patient's social history information can influence the way your patients respond and feel supported during the treatment. So, we've updated our Social History form intake, making it easier for you to record and track relevant background information about your patients.

Practice Management

The best clinical features on the market are in your Halaxy

You know your Halaxy is packed with awesome features - but there's a world of clinical resources in your Halaxy that you are yet to discover. Think about everything you always wanted to create, record, monitor and assess about your patients' health - it exists right now in your Halaxy!

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Process Medicare and DVA rebates automatically or with the click of a button

A key reason why Halaxy is one of the largest practice management software providers in Australia is because we can handle the complexity of the Australian healthcare system for you, starting with how we process Medicare rebates.

Remember the Campaigns feature? You can do more than recalls

From wishing your patients a happy birthday to letting them know your practice is now open on Saturdays - you can reach all your patients or a specific group of patients periodically and/or occasionally by setting up your Patient, Appointment or Referral reports as campaigns.

Halaxy Software

To-do list: Create your tasks in Halaxy

You can now create tasks in Halaxy, and of course, they are smarter and more efficient than your usual stick notes. In Halaxy, tasks can be linked to appointments, cases notes, and invoices!

What's New

Don't miss your spot: Group online bookings is now available

This is a game-changer for practitioners who run group sessions and classes (e.g. group therapy or pilates classes) because you can create a class time, and your patients can fill the spots by booking online with you – and they can even pay!

Practice Management

Halaxy Calendar: It keeps working while you take a break

Worrying about work when you should be enjoying the Easter holiday is no fun. But knowing that your Halaxy calendar manages everything for you, and that you can access it anywhere anytime is what real peace of mind is all about.

Practice Management

New Payment and Authorised Limits: More confidence to process payments online

The New Payment and Authorised Limits have been designed to add more protection to your payments processed via Halaxy, by preventing unusual transaction amounts from being wrongly processed by your practice.

What's New

Set up two-factor authentication for your practice group

If you have a full access account, you can set up two-factor authentication for yourself, your group, and practitioners in your practice. Follow the step-by-step to learn more.

What's New

Two-factor authentication: Add extra protection to your Halaxy account

Keeping your information secure is always at the forefront of everything we do. That's why Halaxy now offers you the option to set up two-factor authentication for your Halaxy account and practice group.

What's New

Extended service hours to support everyone everywhere

Since 2020, Halaxy has offered 24-hour phone and email customer service, Monday to Friday (AEDT), via our teams in Melbourne, Cork and Vancouver.

Appointment Types - A great new feature, but it may not be for you (and that's ok)

The Appointment Types feature may be useful for some practitioners. It's not something everyone would use at their practice, but it's now available in your Halaxy if you need it.

What's New

New Campaigns feature: Send mass email and/or SMS communications to your patients.

You can now create campaigns in Halaxy to send email and/or SMS communications to your patients. The campaigns feature was created to help you stay in touch with your patients when you need it - saving you time and improving patient management and care

Halaxy Software

Auto Payments: save 4 minutes per appointment and boost your practice’s revenue

Halaxy is the only practice management software that can process patient appointment fee payments automatically, saving you 4 minutes per appointment. Check the case study to see how our payment rates and service compare!

Does your practice spark joy?

Marie Kondo’s KonMari method is enabling millions of people and businesses worldwide to declutter and keep only what “sparks joy”. We know that treating your patients sparks you joy, so Halaxy declutters your practice so that your practice can spark you joy too! Here's how: 1. Declutter

Practice Management

Patients will soon be able to manage their payment details via the Patient Portal

With payments handled through Halaxy securely, patients can get on with their day straight after their treatment.

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Fall in love with our new auto payments rates

In the week the world celebrates love, we’ve decided to announce some great news for you and your practice: we have new lower rates for auto payments!

Halaxy Software

The wait is over: check all the improvements made to the waiting list feature now

The Waiting List improvements were built so you can see more patients and save time managing tentative appointments. Here's what's new:

Halaxy Software

New in Calendar Preferences: choose to show or hide appointment status colour

If you're not yet using two-way SMS reminders to update the colour of your appointment status automatically, you now also have the option to show or hide the status colours manually.

Halaxy Software

Allow patients to cancel appointments via email

The same way your two-way SMS reminders allow patients to confirm or cancel an appointment, automatically updating status of the appointment in your calendar, now patients have the option to cancel via email if you enable this function.

Practice Management

Improve your online presence with a superstar Halaxy profile

It's easy to optimise your Halaxy profile and turn it into a 5-star profile. We've selected practitioner Livia Gluchowska's Halaxy profile to show how you can easily complete yours and improve it to its full potential.

Practice Management

Is treating more patients one of your resolutions for the new year?

A brand new year is like a blank sheet of paper, the possibilities are endless. Whether you'd like to grow your practice, make more time for yourself, or focus on increasing patient outcomes, Halaxy is the powerful tool you need to make things happen in 2019.