Today we're sharing the success story of occupational therapists Avalon Nixon and Sophie-Anna Barling. Together they founded Qualia Therapy for Children almost 10 years ago in Sydney, and have been using Halaxy and Auto Payments to manage and grow their practice - so they have more time to focus on treating patients.
With extensive experience in paediatric occupational therapy, Avalon and Sophie-Anna started by providing mobile services, and now they run a beautiful practice with up to 10 staff and a waiting list in Hunters Hill, Sydney.
Qualia Therapy for Children provides comprehensive intervention services to assist children with areas of difficulty (including learning, developmental and motor skills) as identified by a child, parent or teacher.
We wanted to learn more about Avalon and Sophie-Anna's journey running and growing Qualia Therapy for Children, and how they have been using Halaxy to save time and focus on treating patients.
Here's a bit of our chat with Avalon and Sophie-Anna at their practice in Hunters Hill, Sydney:
- What we do as Occupational Therapists
Sophie-Anna: our role as OTs is to help children to perform to the best of their ability across the different environments of their life.
Avalon: it might be something as simple as shoelace tying...
Sophie-Anna: or it might be that a child is having difficulty with writing in the classroom or maybe getting dressed at home.
- Qualia Therapy for Children
Avalon: Qualia started 10 years ago and this is our 10th birthday this year which is very exciting.
We have a waiting list of 150 children, we are up to a staff of 10 now, so we’ve been growing progressively over that time.
- How Halaxy helps us manage Qualia
Sophie-Anna: we’ve been using Halaxy for quite a long time now. It’s made an enormous difference to the day to day running of our clinic.
Avalon: we have become really organised from using Halaxy. Every time a feature is put out, we try to implement it in the clinic, try to get all our therapists on board.
Avalon and Sophie-Anna: we use everything from the calendar, the bookkeeping, the clinical notes and templates, the billing system... absolutely everything that we possibly can use.
Avalon: I think my favourite part is the automaticity of it.
- How Auto Payments is helping us save time and focus on being OTs
Sophie-Anna: Previously, it took us quite a long time to process payments.
Avalon: Halaxy Auto Payments means that a therapist isn’t having to process those payments individually...
Sophie-Anna: It has been really helpful to just to be able to store their credit card on their client file, but also provide reassurance to the family that it’s being stored in a really secure way with a really trustworthy organisation.
Avalon: it's easy to do, clear, simple, and I know it’s done so I can rely on it.
Sophie-Anna: the fact that it just really allows us to focus on being therapists and have the payment part of the service work really seamlessly.
- Why we recommend Halaxy to other health practitioners
Avalon: I’d recommend Halaxy to other health practitioners, I think it’s really easy to use, all the little parts of the software are integrated really well.
Sophie-Anna: to have an organisation that responds to so nicely to our needs as occupational therapists makes a really big difference!
Watch the video: Halaxy visits Qualia Therapy for Children
See inside of Qualia Therapy for Children below and the chat with Avalon and Sophie-Anna.
Watch the video below to learn how to set up Halaxy Auto Payments: