Reduce no-shows with SMS and email reminders
"Time is money" - cliché, right? But when your patients don't show up, the time wasted can add up financially.
Halaxy email and SMS reminders automatically notify your patients of appointment times and changes, whenever you make a booking.
Your patients can keep track of their appointments, which helps reduce your no-shows and late cancellations. When you combine reminders with payments processing, your no-shows can reduce to as little as 1%.
Keep reading to learn how you can turbocharge your practice with SMS and email reminders.
Here's how you can turbocharge your practice
with Halaxy's SMS and email reminders:
1. Notify your patients
You can send SMS and email reminders to automatically notify your patients of appointment times and changes, whenever you make a booking.
2. Reduce no-shows
Your patients can keep track of their appointments, which helps reduce your no-shows and administration.
3. Update your calendar automaticallySMS reminders with patient responses are directly integrated into your calendar, so you can easily see whether a patient confirmed the appointment.
4. Choose when you'd like to send your reminders
You can choose the specific time that you would like your reminder to be sent in addition to the number of days before the appointment that it is sent - giving you the flexibility to choose a time/day that is best for your patients.
5. Don't pay for emails reminders or patients' responses via SMS
Emails reminders and patients responses via SMS are free, so two-way SMS reminders cost the same as one-way SMS reminders: 1 Halaxy credit.
7. Custom number and name
You also have the option of using a dedicated mobile number or a custom name for your reminders so you can rest assured knowing that your patients will always recognise your reminders.
How much does it cost to send reminders?
Emails and patients responses via SMS are free, so two-way SMS reminders cost the same as one-way SMS reminders: AU$ 0.22 per 160-character text, or 1 Halaxy Credit - and if you top up in bulk, your SMS reminder can cost as little as $0.15.