What's New: November 2025

Welcome to the November edition of our What’s New newsletter! Read on to discover the most popular feature releases from the last month and what we’re working on to make healthcare better.

1. Practice Dashboard

Halaxy's Practice Dashboard gives you a visual overview of your practice’s key performance information all in the one place, helping you make more informed decisions about how to run your practice, and how to grow it when you’re open to taking on new patients. With the Practice Dashboard, available now in your account, you can:

• See total revenue, outstanding invoices, and average session value
• Track appointment data, including attended and cancelled sessions
• Monitor rebooking rates and patient trends
• Identify opportunities to improve retention and grow your practice

Your guide to Halaxy’s Practice Dashboard

2. Your Clinical Sidebar gets even better

This month Clinical Sidebar improvements makes it easier than ever to access and manage patient information from one place. You can manage clinical records, prescribe medications, order labs, and view key patient details, all from within the one view.

See key patient health details at a glance: Instantly view immunisation, allergy, and diagnosis histories directly from your Clinical Sidebar, while simultaneously viewing your case notes. It is the easiest way to get a clear snapshot of your patient’s health during your consultation, all on the one screen.  

Prescribe and order clinical tests from your Clinical Sidebar: No more clicking through multiple screens. You can now prescribe medications, order pathology and imaging requests, directly from your Clinical Sidebar.    

Your guide to the Clinical Sidebar

3. Log in to Halaxy faster with secure passkeys
   
   Passkeys are a quick and secure way to log in to your Halaxy account without relying on traditional passwords. Instead of remembering or entering a password, you can use a passkey linked to your phone, tablet or computer.
   
   Passkeys use biometric authentication such as fingerprint, facial recognition or your device PIN, making it quick and simple to access your account. If you have not set them up yet, take a moment to set up your passkeys today. Learn more

4. Create NDIS service agreement templates that populate automatically
   
   You can now create NDIS service agreement templates that automatically fill in a patient’s schedule of services. Just enter your schedule of services into the patient’s claim, then insert the dynamic term into your template - it populates with the correct services for each patient. No more manual editing.This makes creating service agreements faster, easier and more accurate, even when each patient has a different schedule of services. Learn more

5. Patient forms can now be sent with SMS campaigns  
   
   You can now send patient forms to particular patients or target lists via SMS campaigns. It is perfect for sharing patient intake forms, new payment forms,  updated practice policies or any forms you need patients to action. Patients can open and complete them straight from their phone, saving you time and ensuring you get responses quickly. Learn more

For the full list of Halaxy’s latest features and updates, see our release notes.

Want to learn more about Halaxy?
If you have any questions, feel free to call our Customer Service team anytime Monday to Friday (AEDT) on 1800 984 334 or email our team on community@halaxy.com to discuss how Halaxy can benefit you.