Navigating the galaxy of health with Halaxy this month
Read our latest navigating newsletter to discover:
- Impactful health research;
- The biggest news in healthcare; and
- More about our vision to make healthcare better.
Research that caught our eye
We take a closer look at impactful healthcare research from around the globe.
SMS communications provide patients with an easy and accessible way to stay on top of their appointments and help ensure continuity of care.
A systematic literature review found that SMS reminders used in healthcare settings help shape healthy patient behaviours, reduce appointment no-shows, and improve compliance such as medication adherence, booking follow-up appointments.
“SMS messages are relatively inexpensive, easily customized, automatically sent directly to individuals, and a part of many individuals' daily life.”
With 4 out of every 5 appointments in Halaxy using an SMS reminder, rather than an email reminder, SMS reminders have become the default reminder option for practitioners.
When compared to email reminders, SMS reminders let you see which patients have confirmed or declined an appointment, as patient responses are automatically updated in your Halaxy Calendar and are free. Integrated responses are not available with email reminders.
Read our blog: Should you use SMS reminders or email reminders?
Halaxy insights
Check out the news we’ve been reading and the Help Guide articles we’ve recently published.
Important news
- How important is diet when it comes to reducing chronic pain? (University of South Australia)
- Top pick: Why cultural competency is essential to good psychological practice (Australian Psychological Society)
- Examining the largest health policy issues facing Australia today (Grattan Institute)
- How digital health tools support health equity in Australia (The Guardian)
Help Guide
- Complete your patient form on the patient portal (Help Guide)
- Share a patient form link (Help Guide)
- Report for NDIS bulk upload (Help Guide)
- Guide to NDIS billing (Help Guide)
- Change the date on an invoice line (Help Guide)
An inside look at Halaxy
Explore some of Halaxy’s latest insights, learning resources, features, clinical tools, and more.
Our vision to make healthcare better
September 2025 marks six years since we became Halaxy. At the time it was a bold step, but it was also the natural progression of a journey that began in 2013 with a clear vision: to make healthcare better for everyone, everywhere.
Over 40,000 practitioners now use Halaxy to run their practices every day. By using Halaxy:
- Practitioners add five more hours of appointments per week within three months of using Halaxy, easing the blowout in waiting lists that began during Covid to make healthcare more accessible.
- Practitioners in the wealthiest suburbs of Australia, allied health workers in remote communities, and even practitioners in war zones are all supported. This is because we believe healthcare should be equitable, everywhere.
- Our practitioner directory is searched 140,000 times every month, connecting patients with the right practitioner, making healthcare easier to access and more effective.
- With Halaxy Auto Payments, Medicare and Halaxy Telehealth built in, Halaxy helps practitioners remove administration and spend more time on what really matters: patient care.
Want to learn more? Read our LinkedIn post in full.
Check out the blog we published back in 2019 announcing the rebrand to Halaxy here: HealthKit has rebranded to Halaxy.
If you have any questions about our latest newsletter or anything else at Halaxy, send us an email at community@halaxy.com or call our Customer Service team on 1800 984 334 anytime Monday to Friday (AEST) to discuss how you can best use Halaxy in your practice.