Halaxy Classic will be decommissioned in November

Since we introduced Halaxy, we’ve rolled out thousands of new features and capabilities in Halaxy. As you can imagine, our team is completely dedicated to improving Halaxy every day, with new features and improvements added to the software almost every week - and we want you to experience everything Halaxy has to offer.

Because we wanted everyone to have time to trial and discover the new Halaxy at their own pace, we've kept the Halaxy Classic version available to users for over a year, and now it's time for us all to fully embrace Halaxy.

Therefore, we'd like to inform you that the Halaxy Classic version will be decommissioned on the 25th of November 2020.

There's no need to worry - all you need to do is to log in to Halaxy with your regular username and password.

There's no data migration or work required from your part, all your practice information is already available in Halaxy right now. In fact, Halaxy uses the same workflow and processes as Halaxy Classic, so you’ll be able to instantly understand and use it.

Log in to Halaxy

Decommissioning Halaxy Classic - FAQs:

  1. What’s happening on the 25th of November 2020?
    The Halaxy Classic version of the software will be decommissioned - that means it won’t be available to users anymore and you will be redirected to Halaxy’s website to log in to your Halaxy account.
  2. Do I need to move from Halaxy Classic to Halaxy?
    Yes. Halaxy Classic and Halaxy share the same database, therefore, from the 25th of November, you will need to log in to Halaxy’s website to access your account.
  3. Is it hard to use Halaxy?
    It’s so easy! The workflows and processes are completely the same, with an updated customisable design. Once you start using Halaxy, it will be instantly familiar.
  4. What do I need to do to use Halaxy?
    All you need to do is log in to Halaxy using your regular username and password - there’s no migration required between the two.

    Halaxy’s design is more modern, but it includes everything you love about Halaxy Classic - plus great new features added almost every week.
  5. What about the clinical and invoice templates I created in Halaxy Classic?
    What about the clinical and invoice templates I created in Halaxy Classic?
    They’re available in Halaxy right now. Because they were created in Halaxy Classic, the design may need adjusting, so all you need to do is open the template in Halaxy and click Save - that’s it!

Here's why this is great news for your practice:

New features: We've lost count of the number of great features added to Halaxy in the past year, from improvements made to intake forms and telehealth, to fax integration, and much more.

Modern design: Halaxy combines the smart technology and workflow you love with modern and intuitive design – so everything is not only automated, but the new design is very easy to use.

Visual Settings: Halaxy's new design also comes with a visual settings feature, which enables you to apply different visual themes to your Halaxy, adjusting the colours, the default font size, and more - so you can easily customise your Halaxy's look and feel, and accessibility as well.

Halaxy Tip: if you like Halaxy Classic's colour scheme, there are a couple of theme options you can choose in Halaxy. The Storm theme includes Halaxy colours with a grey background, and the Early Morning theme has blue and green tones. As you can see, the new Halaxy themes have something for everyone.

2. Not sure how to navigate Halaxy?

You’ll find it very easy as it’s so similar to the Halaxy Classic (HealthKit) workflow.

Here's a video with the step by step on how you can navigate Halaxy the same way you use Halaxy Classic:

You can also watch the Virtual Practice Webinar to see Halaxy in action!

We're here to help 20 hours a day

You're at the forefront of everything we do. We truly believe you'll benefit greatly from using Halaxy moving forward, and that's why we need to decommission Halaxy Classic now, so we can focus on keep improving Halaxy for you every day.

We're here to support you every step of the day, so please don't hesitate to contact us if you have any questions or if you need assistance during the transition period.

Help Guide | community@halaxy.com | 1800 984 334