Extended service hours to support everyone everywhere
Since 2020, Halaxy has offered 24-hour phone and email customer service, Monday to Friday (AEDT), via our teams in Melbourne, Cork and Vancouver.
We have some great news coming from our Irish office and we couldn't wait to share it with you:
From Friday 22 March 2019, our office in Ireland will be offering support over the phone as well - which means the teams in Melbourne and Cork will be available to assist you 24 hours a day during the week!
24-hour real-time customer support
Halaxy's new office in Ireland will allow us to better serve practitioners in Australia, Asia, Europe, Middle East, Africa, and the Americas - reassuring Halaxy's commitment to providing exceptional customer support to everyone everywhere.
Here's when and how you can contact us:
Practitioners in Australia:
Contact us on weekdays*:
Time: 24 hours - Monday to Friday (AEDT – Australian Eastern Daylight Time)
Phone: 1800 984 334
Email: community@halaxy.com
Practitioners in other countries:
Contact us on weekdays:
Time: 24 hours - Monday to Friday (AEDT – Australian Eastern Daylight Time)
Phone: +353 76 888 9222
Email: community@halaxy.com or eu-community@halaxy.com for users in Europe.
Not sure what's the best time to contact us from your country?
Use a time zone converter to find out.