Set automated in-app notifications for when a referral is set to expire in Halaxy

Halaxy streamlines your referral management, making it easy to monitor patients’ referral usage and see referral expiry dates directly from relevant appointments, invoices, and funding pages, at any time.

You can set up automated notifications in Halaxy that alert you via an in-app pop-up when a referral is close to expiry, including setting up notifications based on: the number of appointments remaining, expiry date, or a dollar amount.

Automated referral expiry notifications further extend the benefits of Halaxy’s referral management tools and features, including:

Streamlining referral management

Knowing when a referral is about to expire helps you maintain up-to-date referral information, streamlines the management of multiple referrals; and makes it easy to coordinate with your patient and your patient’s care network when / if a new referral is required.

Improving patient care

By maintaining up-to-date referrals your patients’ access to rebates and other funding arrangements are not disrupted, such as a Mental Health Treatment Plan.

Reducing cancellations and delays

By ensuring you always have up-to-date referrals, you avoid cancelling or delaying appointments due to invalid referrals, which reduces no shows and helps ensure continuity of care with your patients.  

You can also run a referral report or contact report to see which patients have referrals about to expire. You can then run a campaign to notify patients or professional contacts of an expiring referral.

Explore the benefits of sending referrals using secure messaging in Halaxy

Halaxy makes it easy for you to securely send referrals and reports to other practitioners through HealthLink, ReferralNet, and Medical-Objects.

Secure messaging removes the need to physically fax or scan clinical documents, including referrals and reports, which removes double handling and maintains the highest standard of confidentiality.

Sending referrals electronically through secure messaging also means patients don’t need to bring a physical referral with them to an appointment, which removes the chance of a referral being misplaced or your patient needing to come back to get another copy.

Discover more about the benefits of using secure messaging in Halaxy.

Want to learn more about Halaxy’s referral features?

Read our Help Guide articles on expiring referrals, how to set up automated referral expiry notifications, or contact our Customer Service team anytime Monday to Friday (AEST) on 1800 984 334 or via email to discuss how Halaxy helps you streamline your referral management.