New feature: Introducing Halaxy Follow-Ups

Halaxy’s new Follow-Up feature helps to further automate and streamline your patient communications, making it easy for you to follow up with your patients to ensure they get the care they need.

Follow-ups make it easy to create automatic communications for:

  • Recall messages
  • Prescription follow-ups
  • Preventative care reminders
  • Post-procedure checks
  • Vaccination updates
  • And much more

Follow-ups turbocharge the benefits of using Halaxy to communicate with your patients, helping to:

⚡Save time with patient management and remove admin

Manage and automate patient follow-ups via SMS or email, including by:

  • Scheduling a follow-up message to automatically send at the time of your choosing after you publish a clinical note or schedule a follow-up directly from a patient’s profile.
  • Creating custom follow-up templates which you can re-use to quickly send future follow-up communications.

😊 Ensure continuity of care

Halaxy Follow-Ups makes it easy for you to stay in touch with your patients, helping to ensure continuity of care and to improve patient health outcomes.

Learn more about Follow-Ups ➞

Quick guide: how to send a follow-up

To send a follow-up from a clinical note in Halaxy, all you need to do is:

  • Create your email and/or SMS communication template for the content for your follow-up.
  • Open the clinical note and in the clinical note title bar, click the follow-up icon.
  • In the pop-up, configure your follow-up, including: title, delivery method, scheduled time, etc. (You can pre-fill your follow-up details instantly by using follow-up templates.)
  • Click Save.

When your clinical note is published, your follow-up message is scheduled to send at your scheduled day and time after publishing. You can edit or cancel your follow-up before it sends.

Want to learn more about Halaxy Follow-Ups?

Read our full Help Guide article or call our customer service team on 1800 984 334 anytime Monday to Friday to discuss how you can best use Halaxy’s new Follow-Up feature in your practice.

Contact us ➞